Before registering or placing bets on GoldenBet, please take a moment to read these terms. They're written in plain language so every point is easy to understand.
By using GoldenBet, you are deemed to have accepted these terms and conditions.
These terms and conditions apply to the use of the GoldenBet website (goldenbet.life) and its associated mobile application. By registering, logging in, or using any of our services, you confirm that you have read and agreed to these terms.
GoldenBet is an internationally licensed online betting and gaming platform. GoldenBet reserves the right to update these terms at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be notified by email or in-app notification where possible.
These terms and conditions are available in both English and Bengali. In the event of any interpretive conflict, the English version shall be considered authoritative.
Registration on GoldenBet is completely free. You will need to provide accurate and truthful information — including your name, date of birth, mobile number, and email address. GoldenBet reserves the right to close any account registered with false details and forfeit the balance at any time.
Each person is allowed to hold only one account. Opening multiple accounts under the same identity is strictly prohibited. If GoldenBet determines that a single individual is operating more than one account — particularly to take advantage of bonuses — all associated accounts will be permanently closed.
Before placing a bet on GoldenBet, you should familiarise yourself with the rules for the relevant market. Each sports category may have its own specific rules — cricket betting rules, for instance, differ from those for football.
Bets may be cancelled and the stake refunded in the following circumstances:
In live betting, certain markets may be temporarily suspended — for example, at the start of each over in cricket. Any bets placed during a suspension will not be accepted. GoldenBet reserves the right to suspend any live market at any time, whether due to technical reasons or unusual betting patterns.
Once a bet is confirmed, it generally cannot be cancelled. However, you can use GoldenBet's cash-out feature to settle your bet before the match ends.
GoldenBet supports Bangladesh's major mobile banking methods — bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳300. Deposits are typically credited to your account within 5 to 15 minutes.
If you encounter an issue with a transaction, contact the support team with the relevant details — amount, time, and reference number. GoldenBet aims to resolve all such issues within 48 hours.
GoldenBet offers a range of bonuses — welcome bonuses, free bets, cashback, and reload bonuses. Each bonus comes with its own terms and conditions, which you should read before claiming.
Most bonuses carry wagering requirements — meaning you must bet the bonus amount a set number of times before withdrawing. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place a total of ৳10,000 in bets.
GoldenBet is committed to maintaining a fair and level playing field for all members. Fraud, manipulation, or any form of dishonest behaviour is strictly prohibited.
Prohibited activities include:
GoldenBet uses advanced technology to monitor suspicious activity. Accounts showing unusual betting patterns may be temporarily suspended pending investigation.
GoldenBet takes the protection of your personal information seriously. Data collected is used solely for service improvement, identity verification, and payment processing.
To learn more, visit our Privacy Policy Visit the page.
To voluntarily close your account, contact the GoldenBet support team by email. If you have a remaining balance, your account will be closed after the withdrawal process is completed.
GoldenBet may unilaterally close an account for any of the following reasons:
If you have a dispute regarding a bet outcome or a transaction, contact the GoldenBet support team first. Most disputes are resolved within 48–72 hours.
To file a complaint, email us at: support@goldenbet.life
Please include the following details when submitting a complaint:
If you are not satisfied with a decision made by GoldenBet, you have the option to appeal to the relevant licensing authority.
GoldenBet believes betting is a form of entertainment — and that it should never cause harm. That's why GoldenBet provides multiple responsible gaming tools, all free of charge.
Commitments GoldenBet always upholds — beyond the terms
Many people assume terms and conditions are complicated, but GoldenBet's key points are actually quite straightforward. Here's a quick summary of what matters most.
When registering with GoldenBet, it is important to provide accurate and truthful information. Identity verification may be required for large withdrawals or in cases of suspicious activity. Registering with false details can cause problems down the line — providing correct information from the start is in your own best interest.
Second, if you claim a bonus, take a moment to read its terms. GoldenBet's bonus conditions are generally more reasonable than the industry average, but accepting a bonus without understanding the wagering requirements can lead to surprises at withdrawal time. Everything is clearly stated on the bonus page.
Third, GoldenBet's position on payments is straightforward — win, and you get paid. Just make sure you're using the correct payment method and depositing from an account in your own name. Depositing from a third-party account can cause issues when you try to withdraw.
When betting on GoldenBet, keep one thing in mind — every bet is a form of entertainment. Don't chase losses or wager beyond your budget. Using GoldenBet's deposit limit and cool-off features makes it easy to stay in control of your spending.
For any questions or issues, GoldenBet's support team is always ready to help. Email us at support@goldenbet.life or use the live chat feature in the app.
GoldenBet is committed to responsible gaming. Betting is a form of entertainment — not a guaranteed source of income. Always play within your means. If you need support, Responsible Gaming Visit the page or contact the support team.
Registration is free, payments are secure, and support is always available in Bengali.
For users 18 and over. Play responsibly.